SHIPPING AND RETURNS

RETURNS AND REFUNDS POLICY
Thank you for shopping X-Arch. If you are not 100% satisfied with your purchase, we're here to help.

X-ARCH SUPPORT
X-Arch Support is available anytime at info@xarchenergy.com We do our very best to respond to support emails within 24 hours.

110% MONEY-BACK GUARANTEE
I know, it sounds crazy, but stay with me here...  We've worked our asses off creating what we think is the best damn products in the world. Before anything makes it into your hands, we obsessively research, develop and test them to make sure that what we're putting out there has no equal. Every product is packed full of premium gluten-free, sugar-free and vegan-friendly ingredients.  We're betting that our products will be the most effective and best tasting you've ever had. Because of that, we offer a simple 110% money-back guarantee.  If you're not 100% satisfied that our products are the best tasting, highest quality you've ever experienced, contact us to return the unused portion for a 110% refund of your purchase price (minus shipping costs).  We proudly stand behind our products and if for any reason you're unsatisfied with your purchase, contact us to return the unused portion of your product within 30 days of purchase. This guarantee is applicable to purchases made on xarchenergy.com as 3rd party purchases are governed by each vendors return policy. We do ask that you cover return shipping costs when applicable.

CUSTOMS AND IMPORTATION
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the CANADA and UNITED STATES. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). 

DAMAGED ITEMS
Stuff happens, and if you receive a damaged product, please notify us immediately.

INTERNATIONAL SHIPMENTS
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). 

CONTACT US
If you have any questions about our returns and refunds policy, please contact us at info@xarchenergy.com